FAQ

Everlasting Postcards - Frequently Asked Questions.


Can I upload a design or photo/image of my own?

Yes you can upload your own design of photo/image, Click on the section that says personalise and follow the instructions.


How long does it take for my postcard to arrive?

If posted to a UK mainland address, We post all postcards 1st class postage, The estimated time for 1st class postage is 1 to 3 working days. For international postage, this will be dependent on location but for Europe outside the UK, 2 to 5 working days and further afield such as the USA between 2 to 10 working days.


Can I write on my Solid Metal Everlasting Postcard

Yes you can write on the reverse side of the postcard, Each Postcard comes with a special type of pen included in your purchase for easy writing on the card, however you can write on the card with various types of ball and gel pens but not all types.


Will I be able to track my card?

You can track your card if you have selected to post the card with one of our tracked postal services, we offer 1st class tracked and special delivery options that can be tracked, Standard 1st class royal mail options do not have a trackable service.


Will my card be sent in an envelope to protect it?

Yes your card is posted in 1 of 2 types of envelopes, 1) a clear eco-friendly postcard bag or a paper clear fronted paper postcard bag. This will be dependent on the location the card will be posted which determines the bag used for protection.


Can I send Everlasting Postcards to any location in the world?

You can send postcards to any country that has functioning postal service.


If my postcard has not arrived in the estimated time, what do I do?

Please contact us with the details of your order number including the delivery address and we’ll look into this for you.


Does my card have to detail who its from?

No you can leave the postcard blank if you wish, Details of the sender are only added if you add it.


What Size will the postcards be?

The Everlasting Postcards are a 6 × 4 inch a standard size. However, we can do other sizes. If you have a particular size requirement, please contact us.


How do you store my photo’s?

We store your photos for the duration of the card production. Files are then held securely for you only. Images are never reproduced or shared with any outside organisation.


Can I get a discount for bulk orders?

Yes you can, Please contact us to discuss.


I have a business and would like to send Everlasting Postcards to other businesses and clients, Can you assist us?

Yes it would be a pleasure to discuss your commercial requirements, Please make contact with us for further details.


Contact Details:

www.everlastingpostcards.co.uk

T: 01872 571200

darren@everlastingpostcards.co.uk


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